The Zambian immigration office

Well Zambia isn’t what I expected, so far.

The signs on the outside of the airport had an immediate effect. They were handpainted. It gave me a feeling of nostalgia that it took a while to place, before I realised it reminded me of the seaside. Or the abandoned London Underground station I saw, when all of the old signs were still intact and they were painted on wood, not mass-printed with a glossy sheen.

That much was enough to get me thinking about how much I take things for granted. Then everything went crazy.

I always have a bit of awareness when I approach an immigration desk that the person I’m talking to has the power to deport me if they don’t like what I have to say. (In America, they also have a gun.)

My first problem came when they said I needed a visa. I’d completely forgotten about that. In the US I’m electronically registered with an ESTA and in Europe I get a waiver because I’m a British citizen. But here, I needed a visa. I guess I assumed Worldvision would have thought to take care of it and so I didn’t ask.

The visa costs fifty dollars. Simple enough. But I don’t carry cash with me, so they held on to my passport and told me to go to the bank outside the airport to withdraw the money.

After the confusion of 50 in dollars being 270,000 in Zambian money, and terrified I’d press one zero too many and accidentally clear out my bank account, I attempted to withdraw.

Nothing.

I used my Visa, my other Visa, my Mastercard and my American Express, pressing every button on the machine, and nothing worked.

Finally, the guy behind the counter said he would need my passport to approve the transaction.

“But they won’t give me my passport back until the transaction’s approved”, I said hopelessly.

The guy said it would be fine if I just went back and explained the situation to the boys at customs. This I did, but not before having to battle the guy at security, who (quite rightly) pointed out that once you pass a certain point in an airport, you can’t just turn around and go back again. He lectured me for a while on my failure to inform him that I would need to return, cutting me off each time I tried to explain myself to further chastise me. When he finished, I said “okay, so what are my options apart from flying home?” And with an impatient huff he let me back.

After waiting for all of the passengers of the newest flight to be cleared through, the guy with my passport escorted me to the bank – for all the good it did, as my cards still failed to work. Going through my emails, I found that all of the contact numbers I had for the Worldvision staff I’d spoken to were Australian numbers; none of them were contactable with African phones. And when I tried to phone my bank in the UK to see why my cards weren’t being approved, I was met with the words “this number is not in use” and then the line going dead.

Finally I phoned an African number for one of the Worldvision staff, who passed details of my plight on to our organiser, who is now coming to the airport to meet me and apologise profusely for the oversights. Meanwhile, while I wait, I’m sitting in the Zambian immigration office – the guy with my passport is gone, but he very kindly bought me a Fanta – and I’m thinking that for all the upheaval I’ve had getting into the country, it’s a good thing I flew business class.

x

  • Charlie_watson

    That was quite a long post, at least you got a free Fanta out of all that:)

  • Olivia

    oh.. poor Alex D:
    it'll be alright though, at least they didn't fly you home or like kill you or anything. hopefully the rest of your trip won't be so much of a hassle <3

  • utkuu

    Oh, too bad. I mean that could happen on anywhere in the world but still… anyway handpainted signs are interesting.

  • Mortadelle

    Fuck. I mean… Fuck. Those situations are such a bitch. I really hope this get resolved fast and things go well from this point on. It's nice of him to have given you a Fanta, though.

  • http://muzikjunkie.tumblr.com asimplecadence

    That sounds really scary. I'd be freaking out and at the point of tears of frustration the whole time.

    What flavor was the Fanta?

  • http://thevivid.tumblr.com/ Kendra

    This post actually made me feel really nervous for you. I don't like being thrown into unexpected situations, so this made me anxious. :-S

  • Megan

    Lived there for 6 months.. Zambians are babes really! Say hi to the American International School if you pass it! :)

  • Joanna

    oh my god i went through a similar experience just recently! and i too went business class ;)

  • Christina A

    I'm sorry, that doesn't sound good at all. I'm flying back to the States tomorrow so lets hope I don't any trouble. I'm terrified i'm gonna lose my passport. Me and my sister flew into London last week (we changed around the dates a little so we could come to your gig) and let me tell you it was fantastic! London and the gig. I definitely hope I can come back soon. I've uploaded a bunch of footage from the gig and i'm hoping its not under any copyright issues having them on my channel. I constantly have You and Me, Georgia, Girl Can't Dance, Debut, and Eyelashes running through my mind. Even when i'm sleeping I swear I can still here them. But anyways… the show was brilliant. Made my whole year, and also made me really sad I'm going to be back in America while all the awesome people are in the UK (besides the Green brothers). Thanks a bunch x

  • emily elizabeth

    oh no! it doesn't sound like you got a good first impression of Zambia. i hope the rest of your stay is more enjoyable.

  • http://www.youtube.com/user/mickeleh Michael Markman (Mickeleh)

    A good thing you flew business class? Maybe your troubles were a mild karmic comment on the propriety of upgrading to business class as a prelude to reporting on some of the most extreme poverty on the planet..

  • Kay

    You sound like you handled the situation really well. Hope that everything gets better from now on :) Something panic-worthy happens to me every time I travel, and every time I freak out for a period before I get my act together. Once I went to Korea and I turned left after I crossed this bridge when I was supposed to turn right, consequently took a bunch of other wrong turns and ended up completely lost with my complete lack of Korean language ability and phone that had no battery life. Good times -_-

  • Meggymoo

    omh 50dollars is 270,00 zambian money… woaaah.. well it was nice of them to give u a fanta!

  • hexachordal

    You should probably recommend traveling business class to the starving, impoverished citizens of the country you have been flown to by a charity. Might cheer them up a bit. Failing that, tell them what a lovely experience it was. Just make sure you don't let slip how much it cost upgrading your flight with money that could have cured their diseases, fed them, housed them… might start to seem a bit uncaring.

  • http://twitter.com/T_C_K_T_I Connor Norris

    Quite Frankly All i Can Say Is….. Shit.

  • Hannah

    I've just got back from 4 weeks in Africa and also spent 2 weeks in Zambia! I was just outside Livingstone doing work with a village and their school near Simonga, it's a wonderful country with great people. The currency is pretty funky though! Kwacha has to be my favourite currency now and the Fanta is brilliant (This being the orange or pineapple not the grape!)
    I however didn't have so much fun at the borders because I already had my $50 ;)
    Have a great time! Oh and try Cadburys Top Deck whilst you're there!

  • http://twitter.com/KBRNerdfighter Elizabeth

    Wow, reading this it sounds a lot worse than Shawna made it seem in the video. I have no idea what I would have done (most likely cry) Hope everything is working now.

  • xSoupyTwist

    I actually quite liked reading it. Not 'cause you had to jump through hoops, but it seems you came out of it without having it ruined your trip. Didn't sound like a complain blog post, which is great.

  • Georgia

    Alex! That sounds awful!
    I would have got really scared and freaked out :(

    Hope that the rest of the trip goes well.

    ps. why does everyone care so much about fanta?

  • Jemnezmy

    That sounds like a total nightmare! I'm so bad with situations like that. Although it wouldn't get me anywhere, I'd be hysterical.

    Oh and as far as I am aware, your cards might not work in some cash points because some of them aren't updated with the chip and pin function that cash points here have and they can't read the cards properly. (I work for Lloyds and I spoke to a customer with a similar problem.)

  • Jen

    The first thing that comes to mind is “oh my god you poor person”. I would have been dying. Bright red, stuttering, unable to talk… But, you know, it does make for a good story. ^.^ Glad you eventually got it sorted.

  • Jumptheflump

    It must have been horrible. But surely it's not Worldvision's responsibilty to arrange a visa but yours? Obviously we all forget things, but in this post it really sounds like you're blaming Worldvision.

  • ChelseaIRL

    i am SO reading part of this on the new podcast! it fits perfectly into one of the segments!

    you poor thing! XD

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